Professional Certificate: Government Excellence Model Assessor

Overview

Preparing Certified Assessors to Drive Government Excellence and Improve Institutional Performance.

This diploma program is designed to train and qualify professionals in government excellence. It equips learners with the knowledge and skills needed to foster a culture of excellence within government entities. The program consists of three key phases: understanding excellence concepts, mastering the Government Excellence Model (GEM), and completing a hands-on capstone project. 

Who is This Course For?

Preparing Specialists and Enthusiasts in Institutional Excellence and Government Performance Assessment.

This program is designed for government sector employees working in quality and excellence, as well as learners and practitioners aspiring to become certified assessors in the Government Excellence Model. It also targets professionals looking to deepen their expertise in institutional quality, enabling them to serve as accredited assessors, support performance improvement, enhance government service delivery, and help institutions achieve the highest standards of quality in line with global benchmarks.

  • Government sector employees working in quality and excellence. icon
    Government sector employees working in quality and excellence.
  • Learners and practitioners seeking qualification as Government Excellence Model assessors. icon
    Learners and practitioners seeking qualification as Government Excellence Model assessors.
  • Individuals interested in institutional quality and excellence. icon
    Individuals interested in institutional quality and excellence.
  • Opportunities to serve as certified assessors within the Government Excellence Model. icon
    Opportunities to serve as certified assessors within the Government Excellence Model.
  • Roles focused on improving institutional performance and enhancing government services. icon
    Roles focused on improving institutional performance and enhancing government services.
  • Supporting organizations in achieving excellence and quality based on international standards. icon
    Supporting organizations in achieving excellence and quality based on international standards.
Knowledge icon

Knowledge

Graduates of this program will gain a strong foundation in:

  • Introduction to the Government Excellence Model. 

  • The Key Pillars and Criteria of the Government Excellence Model.  

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Skills

This program equips learners with the ability to:

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Analyze and apply the principles of government excellence. 

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Assess institutions based on the Government Excellence Model criteria. 

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Develop performance evaluation projects and institutional gap analyses. 

Pre-requisites

For professionals aiming to enhance their expertise in evaluating government excellence.

List of pre-requisites:

  • No formal prerequisites, though experience in quality or organizational excellence is recommended.

Assessment Strategy

Learners will be evaluated based on:

Assessment Methods

Formative Assessment (30%)

Daily activities and case studies. 

N/A

Final Assessment (70%)

  • Final exam (30%).
  • Capstone project (40%). 

N/A