International Health Care Quality Professional Certificate Program

Overview

Master Healthcare Quality & Patient Safety for Global Impact.

The International Health Care Quality Professional Certificate Program, jointly designed by Joint Commission International (JCI) and Hamdan Bin Mohammed Smart University (HBMSU), offers an online training opportunity for healthcare practitioners. It aims to equip participants with competencies in quality management and patient safety through practical training in the use of quality tools and methods. 

This course includes preparation and registration costs for the Certified Professional in Healthcare Quality® (CPHQ) certification exam, alongside an evidence-based JCI quality management curriculum. Its online format provides a flexible learning schedule, minimizing disruption to professional and personal commitments. 

Who is This Course For?

Empowering Healthcare Professionals for Quality Excellence.

This program is specifically directed at healthcare professionals, both with clinical and nonclinical backgrounds, who seek to enhance their knowledge, skills, and abilities in quality management. It is designed for individuals outside of the USA who wish to excel in quality and patient safety and achieve CPHQ certification. 

  • Healthcare Practitioners  icon
    Healthcare Practitioners
  • Professionals with Clinical Backgrounds in Healthcare  icon
    Professionals with Clinical Backgrounds in Healthcare
  • Professionals with Nonclinical Backgrounds in Healthcare icon
    Professionals with Nonclinical Backgrounds in Healthcare
  • Individuals aiming for CPHQ certification  icon
    Individuals aiming for CPHQ certification
  • Quality Managers in healthcare settings  icon
    Quality Managers in healthcare settings
  • Patient Safety Specialists  icon
    Patient Safety Specialists
  • Accreditation Coordinators/Managers  icon
    Accreditation Coordinators/Managers
  • Professionals involved in Performance Improvement in Healthcare  icon
    Professionals involved in Performance Improvement in Healthcare

What You Learn

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Knowledge

Participants of this course will gain a strong foundation in:

  • Quality Management: Principles of healthcare quality, leadership role in quality, change management, teamwork skills, and health information management. 

  • Performance Improvement: Methods and tools of performance improvement, identifying problems, process analysis, and selecting and sustaining solutions. 

  • Data Management: Performance measures, data collection and validation, targets and benchmarks, applying statistics, and creating graphs and charts. 

  • Patient Safety: Safety culture, human factors, high-reliability organizations, risk management, root cause analysis, and failure mode and effects analysis. 

  • JCI Accreditation: Standards and measurable elements, the role of accreditation in quality, and tracer methodology. 

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Skills

This course equips learners with the ability to:

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Align quality management programs with JCI standards. 

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Apply performance improvement methods and tools. 

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Transform data into information through the use of data analytics. 

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Identify methods to reduce risks for patient and staff safety. 

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Plan and prepare for JCI® accreditation. 

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Define the role of accreditation in promoting quality. 

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Prepare for the Certified Professional in Healthcare Quality® (CPHQ) exam. 

Pre-requisites

Open to healthcare professionals seeking to advance their quality and patient safety skills.

  • There are no eligibility requirements to attend the program.
  • It is recommended that candidates have two years of experience in the healthcare quality field.
  • United States residents are not eligible for the program.