Prof. Ebrahim Soltani profile picture

Professor | Program Chair

Prof. Ebrahim Soltani

School of Business & Quality Management Faculty

School of Business & Quality Management

Academic Biography

  • Quality Management and Organizational Excellence
  • Quality Management and Technological Innovation
  • HRM Issues in Quality Management
  • Supply Chain Quality Management
  • PhD (University of Strathclyde)
  • Master (Tarbiat Modares University)
  • Bachelor (University of Tehran)

Ebrahim Soltani (PhD – University of Strathclyde, UK) is a professor of Quality Management at Hamdan Bin Mohammed Smart University (HBMSU), Dubai, United Arab Emirates (UAE). Prior to his appointment, Ebrahim was a professor of Operations Management at the University of Kent Business School, UK. He has received post-doctoral fellowship and grant from the Economic and Social Research Council (ESRC) of the UK. Ebrahim’s research has considered the management of quality in different economic sectors, factors influencing the efficacy of quality and productivity initiatives, HRM issues in quality management, the management of supply chain and quality in an era of globalization and technological innovation, and the peculiarities of management mind-set towards operations improvement initiatives. He has written widely on managing operations improvement initiatives in a wide range of publications including British Journal of Management, International Journal of Operations and Production Management, Journal of Business Ethics, Journal of World Business, and International Journal of Human Resource Management. Ebrahim is a Fellow of Higher Education Academy (UK) and a member of editorial and advisory boards of peer-reviewed journals such as The TQM Journal (Emerald publishing Group), Total Quality Management & Business Excellence (Taylor & Francis Group) and International Journal of Quality and Service Sciences (Emerald Publishing Group).

Recent Publications

Approaches to performance appraisal in TQM-driven organizations: does control vs learning approach matter?

Liao, YY., Soltani, E., Iqbal A. & Van Der Meer, R. (2023)

From product to service quality: the role of managerial mindsets

Liao, Y. Y., Soltani, E., & Wilkinson, A. (2021)

TQM and performance appraisal: complementary or incompatible?

Soltani, E., & Wilkinson, A. (2020)

Saying it without words: a qualitative study of employee voice

Soltani, E., Liao, YY, Gholami, AK & Iqbal A. (2018)

The dynamics of workplace relationships in a diverse internationally staffed organization: a qualitative ethnographic assessment

Ying Liao, Y., Soltani, E., Wang, W. Y., & Iqbal, A. (2017)

The Influence of Supply Chain Quality Management Practices on Quality Performance: An Empirical Investigation

Soares, A., Soltani, E. & Liao, Y. Y. (2017)

Managerial mindsets toward corporate social responsibility: The case of auto industry

Soltani, E., Syed, J., Liao, Y. Y., & Iqbal, A. (2015)

Qualitative middle-range research in operations management: the need for theory-driven empirical inquiry

Soltani, E., K. Ahmed, P., Ying Liao, Y., & U. Anosike, P. (2014)

Does management's approach impede service quality?

Soltani, E., Barnes, B., Syed, J., & Liao, Y. Y. (2012)

Quality performance in a global supply chain: finding out the weak link

Soltani, E., Azadegan, A., Liao, Y. Y., & Phillips, P. (2011)

The Razor's edge: Managing MNC affiliates in Iran

Soltani, E., & Wilkinson, A. (2011)

Stuck in the middle with you: The effects of incongruency of senior and middle managers' orientations on TQM programmes.

Soltani, E., & Wilkinson, A. (2010)

A new look at factors influencing total quality management failure: work process control or workforce control?

Soltani, E., Lai, P. C., & Phillips, P. (2008)

The compatibility of performance appraisal systems with TQM principles-evidence from current practice

Soltani, E., Van Der Meer, R. B., Williams, T. M., & Lai, P. (2006)

A contrast of HRM and TQM approaches to performance management: some evidence.

Soltani, E., Van Der Meer, R., & Williams, T. M. (2005)