Master of Science in Organizational Excellence

Overview

Achieve Excellence: Master Quality for Transformative Leadership

This program provides graduates with a comprehensive mastery of Quality Management and Organizational Excellence, addressing both strategic and operational dimensions. It equips learners with advanced management knowledge and skills essential for leading organizations where quality management is crucial for achieving business excellence. The curriculum integrates globally recognized frameworks such as Deming Prize, EFQM, and MBNQA with contemporary concepts like Quality 4.0 and Industry 4.0.

Graduates of the Master of Science in Organizational Excellence will bridge traditional quality practices with the latest technological advancements, demonstrating how digital transformation enhances quality management. You will be adept at implementing sophisticated quality management tools and systems, preparing you to lead organizations to excel and compete for prestigious regional and international quality and excellence awards. 

Who is This Program For?

For Visionary Leaders Driving Excellence and Continuous Improvement

This program is designed for aspiring leaders, professionals, and university graduates who are passionate about driving organizational excellence and continuous improvement. It is ideal for individuals beginning or advancing their careers in management, including administrators, supervisors, quality inspectors, and excellence facilitators across public, private, and social sector organizations. The program particularly benefits those committed to applying strategic quality management principles and leading transformation initiatives within their institutions.

  • Aspiring leaders, professionals, and university graduates icon
    Aspiring leaders, professionals, and university graduates
  • Administrators, supervisors, quality inspectors, and excellence facilitators icon
    Administrators, supervisors, quality inspectors, and excellence facilitators
  • Individuals interested in aligning with national and international excellence frameworks (e.g., UAE Government Excellence Model, EFQM) icon
    Individuals interested in aligning with national and international excellence frameworks (e.g., UAE Government Excellence Model, EFQM)
  • Quality Manager/Director icon
    Quality Manager/Director
  • Sustainability Advisor icon
    Sustainability Advisor
  • Operational Excellence Manager icon
    Operational Excellence Manager
  • Business Consultant icon
    Business Consultant
  • Performance Improvement Manager icon
    Performance Improvement Manager
  • Chief Quality Officer icon
    Chief Quality Officer
  • Chief Operations Officer icon
    Chief Operations Officer
  • CEO (in organizations committed to excellence) icon
    CEO (in organizations committed to excellence)
Knowledge icon

Knowledge

Graduates of this program will gain a strong foundation in:

  • Critically evaluating the various approaches and philosophies of quality management. 

  • Assessing critical success factors of quality and organizational excellence. 

  • Analyzing theories and frameworks of organizational excellence and their applications and implications in different economic sectors.

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Skills

This program equips learners with the ability to:

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Demonstrate advanced skills in researching and critically analyzing emerging issues in organizational settings. 

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Apply innovative problem-solving methods and techniques to resolve organizational issues. 

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Employ highly specialized communication to achieve organizational excellence. 

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Work independently towards completing quality management projects. 

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Engage effectively in diverse workgroups and diverse organizational settings. 

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Address complex ethical workplace issues in organizational decision-making. 

Pre-Requisites

The program is open to professionals and graduates passionate about driving organizational excellence and continuous improvement.

  • Pre-program: Management Appreciation Program (MAP)

Assessment

At HBMSU, your learning journey is supported by a structured and transparent assessment process that ensures both quality and continuous improvement.

Assessment Methods

Full Program Assessment

Evaluates the overall curriculum, study plan, graduation and entry requirements, and benchmarks the program against international standards. 

Every 3 Years

Learning Outcomes Assessment

Measures how well students are achieving key Program Learning Outcomes (PLOs) and reviews their link to Course Learning Outcomes (CLOs). 

Annual

Course-Level Quality Checks

Reviews course content, design, teaching tools, assessment methods, and student performance every semester to ensure continuous improvement. This includes a detailed review of course content, interactivity level, and assessment structure and tools. 

Ongoing (with specific assessments happening every semester, annually, or every 3 years)